Job Descriptions

This position is ideal for those seeking an administration role; a Main Office Assistant is responsible for office and clerical duties such as answering phone calls from Guests and Team Members, filing documents, and sorting mail to various departments. Professionalism and confidentiality are a must for this position!

This position is part-time and seasonal (April – October).

Organization. Communication. Professionalism. Efficiency. If these words describe your ideal job, then the Personnel Assistant position is for you! Join the Personnel Department in their task of onboarding our Team Members in compliance with state and federal laws and be the energetic first impression new and returning Team Members have for Summer 2024!

This position is part-time and seasonal (April – October).

Join the Aquatics Department in ensuring the safe operation of Castaway Island – a water park that features a tidal river, which is a lazy river with waves, multiple water slides, an interactive water play area, and a tots lagoon for young children. This position is ideal for someone who is interested in working outdoors, interacting with Guests, and wants to gain experience working on a team with individuals passionate about safety and guest service. We are looking for candidates who are responsible, energetic, and enjoy working with others.

Ellis & Associates ILTP certification is required for this position; training is provided. Candidates must be strong swimmers able to swim consecutively for 200 yards using the front crawl or breast stroke, tread water for 2 minutes without the use of hands and complete a feet-first surface dive to retrieve a brick from depths up to 9 feet and return to the surface as a prerequisite to the lifeguard course. This is a physical position involving bending over and lifting as well as working in/or around water containing chlorine.

This position is part-time and seasonal (April – Early September).

Join the Aquatics Department in ensuring the safe operation of Castaway Island – a water park that features a tidal river, which is a lazy river with waves, multiple water slides, an interactive water play area, and a tots lagoon for young children. Aquatics attendants are responsible for the safe operation of one or more of our water attractions. We are looking for candidates who are responsible, energetic, and enjoy working with others.

This is a physical position involving bending over and lifting as well as working in and/or around water containing chlorine. Team Members must be willing to accept the responsibilities of working with the public.

This position is part-time and seasonal (April – Early September).

We are looking for enthusiastic individuals to join our team to bring our Canobie Critter (mascots) to life! As a Canobie Critter, you’ll be spreading joy and laughter to families of all ages by roaming our Park, taking photos, and making special memories for our guests.

You’ll be responsible for performing in giant, oversized costumed that roam our midways. Characters include Molly the Mouse, Dapper the Dog, Patches the Teddy Bear, Bruno the Bear, Garrett the Parrot, Petey the Parrot, and Kimba-Sue the Kangroo. You’ll need to maintain a high level of energy and enthusiasm throughout your shift to keep the fun going. You’ll be responsible for ensuring the safety and well-being of yourself and others while in costume.

Team Members will switch between wearing a costume and being a handler, which is escorting a Canobie Critter on any given day.

This is a physical position involving bending over, lifting, and dressing in oversized character costumes in warm conditions.

This position is part-time and seasonal (April – October).

Are you a high-energy individual who loves to dance and spread joy? Join the Fun Squad at Canobie Lake Park and be part of creating unforgettable dance parties throughout the park!

In addition to being on of our Canobie Critters and handlers (see above for description), your responsibilities will include leading and participating in lively dance parties at designated locations throughout the Park. You will need to engage with park guests of all ages by encouraging them to join in the fun. You’ll maintain a vibrant and energetic atmosphere, keeping the energy levels high, knowing and performing general line dances, working with hula hoops and keeping the party going. This is a physical position involving bending over, lifting and working outdoors in warm temperatures.

This position is part-time and seasonal (April – October).

Are you hoping to pursue a career in technical theater or teching live performances? As a Show Technician you’ll be responsible for the operation and troubleshooting of each live show throughout the park. This is a physical position involving bending over and lifting. Responsibilities include operating, maintaining, troubleshooting and repairing all audio systems, lighting systems and video systems at the Dancehall Theater, Midway Stage and Village Stage, support all efforts needed to operate shows including stage preparation/operation/teardown and equipment preparation/operation/teardown and work in conjunction with Park Management and show producers in achieving goals set forth for design, implementation and control.

This position is part-time and seasonal (April – October).

Do you like working outdoors and the thought helping our Guests enjoy our variety of live shows? Show Ushers are safety driven individuals who love Guest interaction. Show Ushers are responsible for greeting our Guests, directing Guests to available seats, organizing and operating the Meet & Greets after each performance and assisting in emergency protocols for the Dancehall Theater, Midway Stage and Village Stage. This is a physical position involving bending over & lifting. You will also ensure the smooth entry, occupancy and exit of all Guests for all live performances throughout the facility, support all efforts needed to operate shows including stage preparation/operation/teardown and equipment preparation/operation/teardown, interacting with guests as it relates to shows, and work in conjunction with Park Management and show producers in achieving goals set forth for design, implementation and control.

This position is part-time and seasonal (April – October).

Costumed Team Members who perform in their assigned haunt or area during Canobie Lake Park Screeemfest. This is a physical position involving bending over and lifting. Responsibilities include scaring our Guests in our haunts or midways while performing within the guidelines of our standard operating procedures, ensure smooth entry, occupancy and exit of all guests within your assigned haunt or area and support all efforts needed to operate haunts including preparation/operation/teardown as needed. Additional responsibilities include general operation of the Park’s haunted attractions, attending and assisting the presentation and execution of various Park events both on-site and off-site and interacting with Guests to provide an outstanding experience.

Operates a cash register (or equivalent), receives payments of cash, checks and charges from Guests or Team Members for goods or services, making change and issuing receipts. Additional responsibilities include providing the highest quality of guest service to our Guests, maintaining proper security of cash at all times, following cash handling policies and procedures, assisting in locating, reconciling and verifying the accuracy of transactions and operate equipment with peripheral electronic data processing. At times a Cashier may be required to prepare for service before the meal and clean the dining room after the meal (wiping tables, vacuuming the floor, cleaning chairs, ensuring the acceptable appearance of the dining area.), as well as setting up and stocking the beverage area or other assigned areas.

Serves and replenishes food from counters and steam tables and breaks down stations at the end of meal periods. Additional responsibilities include clean and sanitize work stations, counters, steam tables and other equipment, setting up stations with condiments and utensils, brewing coffee and tea, interaction with guests, reading recipes and/or product directions, estimating food requirements, operating a variety of kitchen utensils to weigh, measure, mix, wash, peel, cut, grind, stir, strain, season and knead ingredients for cooking, serving and storing, assisting in the preparation of foods, inspecting work stations for compliance with service standards, keeping records and requisition for supplies/equipment and operating a cash register (or equivalent), receiving payments of cash, checks and charges from Guests or Team Members for goods or services, making change and issuing receipts.

Answers inquiries from visitors and Team Members. Additional responsibilities include answering phone calls to provide information concerning services as well as answering requests for information from Guests and Team Members, following all security and safety procedures required by the client, may be required to provide additional clerical assistance (filing, paperwork etc.)

Receives, lifts, moves, stores, issues, counts, sorts, weighs and verifies items on requisitions or invoices, returns damaged items or other items to vendors that do not meet our specifications, fills orders, issues supplies from stock, rotates stock, maintains cleanliness and orderliness of storage areas by sweeping and mopping, provides security for all stock in the storeroom and/or refrigerator/freezer, follows all safety requirements of the facility, local, state and federal jurisdictions, may be required to move or transports materials or supplies to other departments using hand or industrial trucks.

Posted March 2024:

Canobie Lake Park has maintained the highest standards of family entertainment for over 100 years and is immediately seeking positive self-motivated licensed Master and Journeyman Electricians to join our maintenance team. These are full-time benefited year-round positions.

Responsibilities include:

• Inspecting and maintaining electrical infrastructure throughout the park
• Inspecting and maintaining electrical systems on amusement rides and devices
• Troubleshooting electrical related issues
• Installing and programming electrical drives
• Repairing and refurbishing electrical components
• Maintaining proper records for all inspections, maintenance and repairs
• Wearing proper PPE
• Working in various indoor and outdoor environments in all weather conditions
• Working at heights up to 85 feet
• This is a physical position involving bending over, heavy lifting, kneeling, climbing and navigating stairs
• Other duties as assigned

Requirements:

• Strong electrical and/or mechanical aptitude
• Valid New Hampshire Master/Journeyman Electrical License or the ability to obtain within sixty days of hire
• High school diploma or equivalent
• Ability to read, write and communicate in English sufficiently to perform the key duties of a Maintenance

Electrician:

• Provide basic hand tools
• Willingness to work varied shifts and schedules including nights and weekends
• Must possess a valid driver’s license and submit to:
  • Criminal background check
  • Motor vehicle operators check
  • Pre-employment physical and drug test

Preferred experience:

• Formal electrical and/or mechanical training
• Familiarity with high voltage distribution systems is preferred but not required

Benefits:

• Health, Dental, Life and Vision insurance
• Short term and Long-term disability
• 401K with Company Match
• PTO (vacation and personal time)
• Free park admission and invitations to exclusive after-hour employee events
• Food and retail discounts

Wages are commensurate with experience.

Responsible for the friendly, organized and efficient operation of games in the Park. Team Members must be willing to accept the responsibilities of working directly with the public. Responsibilities include developing proficiency in guest relations and handle all guests matters with the utmost respect, demonstrate enthusiasm, politeness and a positive attitude in all interactions with Guests and fellow Team Members, have complete knowledge of game operation as outlined in the departments Standard Operating Procedures, handling money, record keeping of prizes distributed and cleaning game areas.

Responsible for receiving, storing, delivering and tracking merchandise for the Games Department. This is a physical position involving extensive walking, standing, lifting (must be able to lift 50 lbs), use of stairs/ladders and working at heights. Responsibilities include receiving and unloading truck shipments of merchandise, transporting merchandise to and from the warehouse and game locations, counting, tracking and recording the movement of large amounts of merchandise, comprehending, following and completing Purchase Orders, Bills of Lading, Count Sheets, Invoices, Pull and Transfer requests, Inbound and Outbound Delivery Logs etc., Differentiating many varieties of merchandise by shape, size, color, name and inventory number, organizing warehouse inventory, maintaining the safety and cleanliness of the warehouse and operating vehicles (must have valid driver’s license.

Are you looking for a fun, outdoor job? Do you have an inviting personality and like working with others? Join the Guest Services department as a Gate Attendant, responsible for welcoming guests into our Park, scanning tickets, answering questions regarding the Park, and assisting guests with exiting and reentering the property. Team Members are responsible for having knowledge of promotions, discounts, and offers as well as assisting Guests with questions and concerns.

This position is part-time and seasonal (April – October).

Do you have strong personal skills and like helping others? Are you looking to work in a fast-paced environment? Are you a natural problem solver and are passionate about providing excellent Guest Service? Apply for our Guest Services Specialists position responsible for resolving a variety of concerns in person and over the phone. Specialists will assist Guests looking to purchase tickets, reschedule their trip, update their tickets, etc. Guest Service Specialists are efficient, organized, and ensure they are sharing accurate information with our Guests throughout the day.

This position is part-time and seasonal (April – October).

Are you looking for a fun, outdoor job? Do you have an inviting personality and like working with others? Join the Guest Services department as an Admissions Cashier, responsible for assisting Guests with their onsite ticket purchases. Additional responsibilities including processing transitions, cash handling, and general accounting procedures. Team Members are responsible for having knowledge of promotions, discounts, and offers as well as assisting Guests with questions and concerns.

This position is part-time and seasonal (April – October).

Responsible for providing maintenance expertise to the various attractions at Canobie Lake Park to ensure the safe operation of the Rides for our Team Members and Guests. This is a physical position involving bending over, lifting, kneeling and in some cases navigating stairs. Duties include inspect, maintain, troubleshoot, repair and refurbish amusement rides and their subsystems, ensure all rides and equipment comply with all Canobie Lake Park Corp. and equipment manufacturers’ operating standards and requirements, perform visual and auditory inspections of rides and attractions, maintain proper records for all inspections, maintenance and repairs, and accept responsibilities of working directly with the public.

Responsible for the cleanliness and sanitary operation of one or more of the restroom facilities at Canobie Lake Park. This position involves working indoors and outdoors in all weather conditions, interacting with the public, and is a physical position involving bending over, lifting, and navigating stairs. Responsibilities for this critical role in maintaining our high standard of cleanliness and safety in the restroom facilities include cleaning and sanitizing toilets, urinals, sinks, stalls, sink faucets, mirrors and windows, counter tops, hand dryers, door handles, toilet paper and soap dispensers, and moping floors. Also emptying and replacing trash liners in and immediately around restroom facility and replacing paper and sanitary products as needed.

Responsible for the cleanliness of the Park and its surrounding grounds prior to Park opening. Cleaning is completed in the morning prior to park opening and involves working outdoors for the entire shift in all weather conditions. This is a physical position involving bending over, lifting, kneeling and in some cases navigating stairs. Duties include picking up trash inside the Park and around the parking lot, emptying trash receptacles, washing trash receptacles, servicing designated Smoking Pavilions.

Responsible for the cleanliness and sanitation of Canobie Lake Park’s beautiful and historic grounds. It is a critical position that ensures the grounds remain in perfect condition throughout each day to ensure the utmost satisfaction of our Guests. This position involves working outdoors in all weather conditions and is physical in nature including bending over, lifting and in some cases navigating stairs. Additional responsibilities include interaction with guests, clearing trash and debris from park midways, paths, grass, shrubs, mulch beds etc, emptying trash receptacles, occasionally performing biohazard cleanup, collecting food service trays to bring to closest food stand and attending to designated smoking areas to ensure cleanliness.

Responsible for maintenance and cleanliness of Canobie Lake Park’s historic landscape. This is a physical position involving bending over, lifting, kneeling and in some cases navigating stairs. Duties include leaf blowing and raking, weed whacking, mowing grass and pulling weeds, planting flowers, shrubs, small trees along with other plants, spreading mulch and stone, pressure washing, pruning, watering and deadheading flowers as well as any other activity necessary to maintaining the Park’s natural beauty.

Responsible for a friendly and efficient operation of retail locations in the Park. Additional responsibilities include processing sales while handling money, maintaining a clean location, being familiar with each location’s merchandise and interactions with Guests. This is a physical position that includes lifting, standing for extended periods of time and bending over.

Responsible for the safety of guests and co-workers in a specific outdoor ride area in all weather conditions. A Ride Attendant is also responsible for interacting with Guests, checking their heights, checking their restraints and securing loose articles prior to a ride cycle as well as monitoring a ride cycle during operation. This is a physical condition involving bending over, lifting and in some cases navigating stairs.

Responsible for the safety of guests and co-workers in a specific outdoor ride area during a ride cycle in all weather conditions. The Ride Operator takes on the responsibility of a Ride Attendant as well as overlooking the duration of the ride cycle in a safe manner by following the standard operating procedure for the specific ride. This is a physical condition involving bending over, lifting and in some cases navigating stairs.

Responsible for the safe and efficient operation of Canobie Lake Park’s 40-foot pontoon boat, the Blue Heron. The Blue Heron is operated with the assistance of a dock attendant and rope handler and involves working outdoors the entire shift in various weather conditions. This is a physical condition involving bending over, lifting and in some cases navigating stairs. A valid Commercial Boating License is required to operate the Blue Heron. The Park will coordinate your training courses and Commercial Boating License exam.

Are you interested in a career in Criminal Justice and are looking for some hands-on experience in a fun, outdoor setting? Join the Security & EMS team which collaborates with all departments to ensure a safe environment for our Guests and Team Members. Security Officers play a vital role in maintaining a safe, secure environment for all our Guests and Team Members. Security Officers are responsible for enforcing Park rules and policies, maintaining a highly visible security presence throughout the Park via foot patrols and stationary positions (posts), and identifying and reporting safety hazards. Additional responsibilities include communicating via two way radio and phones, writing and submitting clear, concise reports, reuniting lost children and personal belongings, assisting in placement and removal of barricades and cones, opening and closing gates to best direct vehicular and pedestrian traffic, and adhering to all Team Member guidelines and departmental SOPs.

Our Overnight Security Officers play a vital role in maintaining a secure and safe environment all throughout the premises, typically during non operational hours. The main responsibilities of an Overnight Security Officer are guarding, patrolling, and monitoring the premises to prevent theft, fire, violence, and other crimes or infractions of rules, writing reports of daily activities, recording entrance and departure of employees and visitors, answering phone calls, inspecting and adjusting security systems, equipment and machinery, and adhering to all Team Member guidelines and departmental SOPs.

Our Emergency Medical Technicians work together to treat Guest and Team Members for health problems or injuries that occur while working or visiting the park. Our EMT’s are responsible for responding to emergencies, giving basic first aid, completing and submitting required reports concisely and on time to the appropriate personnel, stocking and restocking emergency supplies and equipment in the first aid buildings and carts, and delivering hydration to Team Members when directed. Additionally, EMT’s are responsible for administering care using basic life support techniques including cardiopulmonary resuscitation, airway management, controlling bleeding, bandaging wounds, splinting of fractured or dislocated bones and joints, administration of oxygen, traction splinting, and the use of oral glucose. Requirements include current and valid NREMT certification and a current and valid State of New Hampshire Provider License (or the ability to obtain same upon hiring).

Be one of the positive first impressions that our Guests have of Canobie Lake Park! Join our parking lot crew and, under the direction of the parking lot supervisor, prepare the parking lot in the proper traffic configuration in accordance with the anticipated traffic for the day, guide guests to designated parking areas as they arrive at the park, and ensure vehicular movement in the parking lot is safe and efficient. This is an ideal role for a candidate looking for a balance between working directly with others and working independently. This position requires strong communication skills and working well in high stress environments.

Assist our operation by providing the essential additional security support during our Halloween event – Screeemfest. Event Security Officers are responsible for monitoring the safety and security of our Guests and Team Members during special events including live shows, haunts, and food locations.

Be one of the positive first impressions that our Guests have at Canobie Lake Park! Join our Turnstile Security Agent team and perform security screening measures at entry points to ensure no unauthorized items enter the property; additionally, perform bag checks and other inspections using the provided technology and tools. In this position, you will learn how to collaborate with others, including members of our Guest Services team, and learn various service standards in the hospitality industry.